Frequently Asked Questions

You can follow promotions and discount codes from our webpage, email or social media.

Usually, only 1 code can be used per order.

You can earn points from your order and redeem them for discounts on your next purchase.

You can reset your password by clicking "Forgot Password" on the login page and follow the steps prompted by the system.

You can change the information on the "My Account" page or contact customer service for assistance.

You can check the status of the product on the product page. If the product is out of stock, the system will notify "out of stock".

You can modify or cancel the order before the product is shipped. Please contact customer service within 24 hours after ordering.

Must be a member. Membership will allow you to track orders and receive various privileges.

We support bank transfer, PromptPay, and cash on delivery.

The delivery time depends on the type of product you order and the delivery area. It usually takes 1-3 business days for urban areas and 3-7 business days for remote areas.

The shipping cost depends on the promotion and the type of product. You can check the shipping cost before paying.

We have a policy to exchange or return the product within 7 days after receiving the product. If the product is damaged or wrong from the order, please contact customer service.